Refunds & Cancellations

Refund Policy

This policy explains how MIRA handles refunds for property listing packages, subscriptions, tenant visit bookings, and other paid rental services on the platform.

Last updated: July 10, 2026

Simple and transparent

Refund requests are reviewed against payment status, service activation, and delivery records maintained by MIRA.

Original Payment Method

Eligible refunds are processed back to the same payment source used at checkout.

Processing Window

Approved refunds may take 7-10 working days, depending on the bank or payment partner.

Service Activation

Fees are generally non-refundable once a listing, subscription, visit, or service is activated.

When a Refund May Be Approved

Duplicate payment for the same order or subscription.
Payment deducted but the package, visit, or service was not activated.
Technical failure confirmed by MIRA where the paid service could not be delivered.
Incorrect charge confirmed by our support and payment verification team.

Non-Refundable Cases

Owner subscription or listing package after the package goes live.
Tenant visit booking fee after the visit slot is confirmed.
Services already delivered, including verified leads, listing support, or digital onboarding.
Cancellation caused by incorrect user details, incomplete documents, or change of mind.

How to Request a Refund

Share your payment reference, registered mobile number, service details, and reason for refund with MIRA support.

mirarental2025@gmail.com

Phone

+91 9438441358

Support Page

Contact Support

Review Time

2-3 working days

Refunds & Cancellations

Refund Policy

This policy explains how MIRA handles refunds for property listing packages, subscriptions, tenant visit bookings, and other paid rental services on the platform.

Last updated: July 10, 2026

Simple and transparent

Refund requests are reviewed against payment status, service activation, and delivery records maintained by MIRA.

Original Payment Method

Eligible refunds are processed back to the same payment source used at checkout.

Processing Window

Approved refunds may take 7-10 working days, depending on the bank or payment partner.

Service Activation

Fees are generally non-refundable once a listing, subscription, visit, or service is activated.

When a Refund May Be Approved

Duplicate payment for the same order or subscription.
Payment deducted but the package, visit, or service was not activated.
Technical failure confirmed by MIRA where the paid service could not be delivered.
Incorrect charge confirmed by our support and payment verification team.

Non-Refundable Cases

Owner subscription or listing package after the package goes live.
Tenant visit booking fee after the visit slot is confirmed.
Services already delivered, including verified leads, listing support, or digital onboarding.
Cancellation caused by incorrect user details, incomplete documents, or change of mind.

How to Request a Refund

Share your payment reference, registered mobile number, service details, and reason for refund with MIRA support.

mirarental2025@gmail.com

Phone

+91 9438441358

Support Page

Contact Support

Review Time

2-3 working days

Refund Policy

Simple and transparent

Original Payment Method

Processing Window

Service Activation

When a Refund May Be Approved

Non-Refundable Cases

How to Request a Refund

Preparing your MIRA experience

Refund Policy

Simple and transparent

Original Payment Method

Processing Window

Service Activation

When a Refund May Be Approved

Non-Refundable Cases

How to Request a Refund